Tuesday, August 05, 2014

MAINTENANCE- THE KEY TO HEALTHY OPERATIONS



Prologue

1.  The critical aspects of maintenance need to meet the challenges of future operational environment. It is an accepted norm worldwide to get maintenance right first, coupled with a robust logistics and to top it up with trained manpower. Maintenance of systems, therefore, comes right at the start of the ladder and cannot be by-passed by any other norm. The challenge, therefore, is to assimilate the maintenance norms correctly and avoid time lags in equipping the operational environment both with material and trained manpower.



2.       As, the Indian companies define their new roles and missions to meet the perceived challenges in their business environment, the article attempts to lay out a philosophy of Maintenance- The Key to Healthy Operations.



Introduction



3.       Planned and correct maintenance at the right time is bound to ensure ticking platforms. The coupling of maintenance by skilled manpower and a robust logistics network can ensure achievement of operational goals. Companies worldwide have established various internal sub-departments/agencies which maintain a vigil on various aspects of maintenance and also are a repository of vital information.



4.       Due inputs from OEMs are to be incorporated and relevant maintenance documents are to be in place for equipments sustaining operations. The beauty of every production unit is the amalgamation of various equipments from various OEMs. Most of the OEMs lay tough stipulations in their maintenance recommendations and it is difficult to achieve operational synergy if those regimes are to be followed in principle. Moreover, the preliminary repair pattern of machines revolves around refurbishment and cannibalization as a major component of upkeep and maintenance policy. This is a but natural concept and hinges on the bare fact that most of the equipment is sourced from OEMs abroad and logistic backbone is always in a learning and procurement curve as the spares requirements are arbitrary and all the spares cannot be made available off the shelf. Another vulnerability of Indian scenario is that concepts like JIT even in their improvised forms cannot be practiced unless financial powers are divested further to enhance over night fast track procurements from the foreign OEMs.



5.       The above lacunas bring us to the core issue of what type of maintenance is required? Do we cater for maintaining the functionality of the manufacturing line or maintenance of individual systems? It’s a tricky choice as it involves certain crucial decisions involving a matrix which looks at whether the consequence of failure affects the safety, operational factors, non-operational factors or cost. It does lead towards the concept of Reliability Centered Maintenance (RCM) Methodology. However, the cascading effect is that RCM can only function if it is derived and delivered coherently.[1]



6.       The first line of defence in the maintenance field is the ground crew. All defects and their remedial measures are to be noted in the relevant equipment passports. The passports offer a vital clue to the overall system health and the methodology and spares consumed to maintain the system. These details can be recorded in this document. The promulgated safety returns can be easily prepared based upon the data available in the passports. The returns can be then utilized by the nodal agency to prepare a coherent and focused maintenance information acquaint for each system. It is a well known fact that information regarding defects should be shared between all the stakeholders so as to forecast the maintenance scenarios. This would also help to generate an End to End Maintenance Strategy.



7.         The usage of the equipment is crucial to derive the correct maintenance. This data base can be developed and the required level of maintenance schedule can be followed. For example, considering the vintage of the equipment, the rotating machinery would need a thorough maintenance after fixed operation hours and not merely a passing glance or waiting for the next big routine maintenance. The older the equipment, the more would be the maintenance.    This eventually leads us into the realms of Reliability Engineering which is sub-discipline within Systems Engineering. Reliability Engineering focuses on costs of failures caused by system downtime, cost of spares, repair equipment, personnel and cost of warranty claims. Eventually this should strive to produce greater safety and environmental integrity coupled with improved operating performance and maintenance cost-effectiveness.



8.       There has to be a careful blend of both corrective and preventive maintenance to achieve operational synergies. It is so because in a pure corrective environment, the operator has the key to the equipment. In the pure preventive environment, the maintainer holds the key of the equipment. Hence, a middle path has to be followed to achieve the maximum system stability and availability. Also, the maintenance pattern has to be user and maintainer friendly and provide maximum bang for the buck spent.



9.       However, the over arching factor would be that maintenance should not be deferred. In today’s systems, majority of software driven modules are not inter-changeable. Any shifting of modules between systems is neither prudent nor advisable to maintain system integrity. The systems would need to be tackled by properly trained personnel and with proper documentation. The inventory of spares can never be complete and this would continue to put systems at a disadvantage.



10.     The optimum maintenance needs to be delivered in a coherent manner and it is directly coupled to strong logistics. Every demand needs to be chased in a pro-active fashion and Minimum Spares have to be maintained. The software based systems and modules sourced from foreign OEMs would continue to pose a series of maintenance/upkeep issues including system tuning. It would be imperative that the foreign trained personnel are carefully nurtured and ensure that their knowledge is disseminated. The envelope for system maintenance is expanding fast with the new technology. There is a need to stress upon the new generation concepts of maintenance and evolve a careful strategy wherein correct maintenance can be imparted.  





[1] “Where Does My Maintenance Come From? David Webb, RCM Technical Analyst, Maritime Maintenance Support Group.

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